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Terms of Service

Last updated: January 9, 2025

Please read these Terms of Service carefully before using Bandy's Cars services. These terms constitute a legally binding agreement between you and Bandy's Cars regarding your use of our vehicle rental services, website, and mobile applications.

1. Definitions

  • "Agreement" refers to these Terms of Service, the Rental Agreement, and any other documents you sign with us
  • "Vehicle" means the car, SUV, van, or other vehicle rented to you
  • "Rental Period" means the period from pickup to return of the vehicle
  • "You" or "Renter" refers to the person signing the rental agreement
  • "We," "Us," or "Our" refers to Bandy's Cars and its affiliates
  • "Website" means bandyscars.com and associated digital platforms

2. Eligibility and Account Creation

2.1 Driver Eligibility

  • Minimum age: 21 years old (25 for luxury vehicles)
  • Valid driver's license held for minimum 2 years
  • Clean driving record (no major violations within past 3 years)
  • Valid credit card in renter's name
  • Proof of insurance or acceptance of our insurance coverage

2.2 Account Requirements

  • Accurate personal information must be provided
  • Secure password must be maintained
  • Account sharing is prohibited
  • You must notify us of any unauthorized account access

3. Booking and Rental Process

3.1 Reservations

  • All reservations are subject to vehicle availability
  • Rates are not guaranteed until booking is confirmed
  • Vehicle class substitutions may occur based on availability
  • Minimum rental periods may apply during peak seasons

3.2 Vehicle Pickup

  • Required documents must be presented in original form
  • Vehicle condition will be documented with photos
  • Initial fuel level and mileage will be recorded
  • Basic vehicle operation instructions provided

4. Use of Vehicle

4.1 Authorized Use

  • Only authorized drivers may operate the vehicle
  • Vehicle must remain within agreed geographic boundaries
  • Compliance with all traffic laws required
  • No commercial use without prior written consent

4.2 Prohibited Uses

  • No off-road driving (except designated 4x4 vehicles)
  • No racing or speed testing
  • No pushing or towing other vehicles
  • No transportation of hazardous materials
  • No use while under influence of alcohol or drugs
  • No smoking in vehicles ($50 cleaning fee applies)

5. Fees and Payments

5.1 Standard Charges

  • Base rental rate as quoted
  • Insurance coverage fees
  • Additional driver fees
  • Fuel charges (if applicable)
  • Airport/location surcharges
  • Local taxes and fees

5.2 Additional Charges

  • Late return fees (hourly rate + 50%)
  • Cleaning fees for excessive dirt
  • Traffic/parking violations
  • Toll fees plus processing charge
  • Lost key replacement
  • Damage repair costs within excess limit

6. Insurance and Liability

6.1 Standard Coverage

  • Collision Damage Waiver (CDW)
  • Third Party Liability Insurance
  • Theft Protection
  • Personal Accident Insurance

6.2 Insurance Exclusions

  • Damage to tires, wheels, and glass
  • Interior damage
  • Lost or stolen keys
  • Damage from prohibited uses
  • Personal belongings

6.3 Accidents and Incidents

In case of accident or incident:

  • Contact authorities immediately for accidents
  • Notify Bandy's Cars within 24 hours
  • Complete accident report form
  • Collect third party information
  • Do not admit fault or liability

7. Data Protection and Privacy

We collect and process your data in accordance with our Privacy Policy. By using our services, you consent to:

  • Collection of personal information for rental purposes
  • GPS tracking of vehicles for security
  • Recording of driving behavior data
  • Processing of payment information
  • Communication for service-related matters

8. Termination and Modifications

  • We reserve the right to terminate service to any customer
  • Terms may be modified with 30 days notice
  • Continued use constitutes acceptance of changes
  • Some modifications may require explicit consent

9. Governing Law

These terms are governed by the laws of Morocco. Any disputes shall be resolved in the courts of Rabat, except where prohibited by law. You agree to submit to the personal jurisdiction of these courts.

Contact Us

For questions about these Terms of Service, please contact our legal department at legal@bandyscars.com or our customer service team at (+212) 608-431867.