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Privacy Policy

Last updated: January 9, 2025

At Bandy's Cars, we take your privacy very seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our vehicle rental services, website, mobile applications, and other services.

1. Information We Collect

1.1 Personal Information

  • Name, address, email address, and phone number
  • Date of birth and driver's license information
  • Payment information and billing address
  • Insurance information and claims history
  • Government-issued identification
  • Employment information (if applicable for corporate accounts)

1.2 Vehicle Usage Information

  • GPS location data from rental vehicles
  • Driving behavior and telematics data
  • Fuel usage and mileage information
  • Accident and damage reports
  • Traffic violations and citations

1.3 Technical Information

  • IP address and browser information
  • Device information and identifiers
  • Cookies and usage data
  • App usage statistics

2. How We Use Your Information

2.1 Primary Purposes

  • Process and manage vehicle rentals
  • Verify identity and driving credentials
  • Process payments and handle billing
  • Provide customer support
  • Ensure vehicle security and safety
  • Comply with legal obligations

2.2 Secondary Purposes

  • Improve our services and user experience
  • Send promotional offers and updates (with consent)
  • Conduct market research and analysis
  • Prevent fraud and unauthorized use
  • Resolve disputes and enforce agreements

3. Information Sharing and Disclosure

We may share your information with:

  • Service providers and business partners
  • Payment processors and financial institutions
  • Insurance providers and claims administrators
  • Law enforcement and government agencies (when required)
  • Corporate affiliates and subsidiaries

We do not sell your personal information to third parties.

4. Data Security

  • Industry-standard encryption for data transmission
  • Secure storage systems and facilities
  • Regular security assessments and updates
  • Employee training on data protection
  • Incident response procedures

5. Your Rights and Choices

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Disable cookies and tracking
  • Data portability

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website traffic
  • Personalize content and ads
  • Improve site functionality
  • Provide social media features

You can manage cookie preferences through your browser settings.

7. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect or maintain information from persons under 18 years of age.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

Contact Us About Privacy

If you have questions about this Privacy Policy or our privacy practices, please contact our legal department at legal@bandyscars.com or call us at (+212) 608-431867.