Nondiscrimination Policy

Bandy's Cars is committed to ensuring that:

• All customers receive equal treatment and service quality
• Every person feels welcome and respected in our facilities
• Our services are accessible to all eligible customers
• Our pricing and terms are applied consistently to all customers
• Our staff is trained in diversity and inclusion practices

We do not discriminate based on:

• Race, color, or ethnicity
• National origin or citizenship status
• Religion or creed
• Sex, gender identity, or gender expression
• Sexual orientation
• Age
• Disability or medical condition
• Marital or family status
• Military or veteran status
• Any other legally protected characteristic

This policy applies to all aspects of our services, including:

• Vehicle reservations and rentals
• Customer service interactions
• Pricing and payment terms
• Access to facilities and services
• Marketing and communications
• Membership programs and benefits
• Employment practices

4.1 Facility Accessibility

• Wheelchair accessible facilities
• Accessible parking spaces
• Clear pathways and signage
• Service animal friendly

4.2 Vehicle Accommodations

• Hand control equipped vehicles available
• Wheelchair accessible vehicles
• Additional driver options for medical needs
• Flexible pickup and return arrangements

All Bandy's Cars employees must:

• Complete regular diversity and inclusion training
• Treat all customers with equal respect and courtesy
• Apply policies and procedures consistently
• Report any discriminatory behavior or incidents
• Assist customers with accommodation requests
• Maintain a welcoming and inclusive environment

If you experience or witness discrimination:

• Report incidents immediately to management
• Document the details of the incident
• Provide witness information if available
• All reports will be investigated promptly
• No retaliation against those who report

• All discrimination complaints are taken seriously
• Thorough investigation of all reports
• Appropriate disciplinary action when warranted
• Continuous monitoring of practices and policies
• Regular policy review and updates